Peer to Peer Program

An EMR mentoring program brought to you by POSP

Connect with colleagues who are experienced EMR users

Peer to Peer Leaders provide Alberta's physicians and clinic staff with mentoring support and professional development both before and after a transition to a complete electronic medical record (EMR) solution. Peer to Peer mentoring is a Change Management Service offered through the Physician Office System Program (POSP) in the form of a demonstration clinic or one-on-one mentoring. Alberta's Peer Leaders are a valuable source of wisdom and are experienced in using an EMR to improve practice efficiency and enhance the level of clinical care.

By connecting with physicians or similar health care professionals, Peer Leaders offer their own expertise and experiences, as well as best practices in using a complete EMR solution as it relates to their specific job requirements and duties, and provide advice on EMR functionality in meeting the unique business requirements of individual clinics.

Peer Leaders are:

  • Physicians
  • Clinic Managers
  • Nurses
  • Billing Clerks
  • Scheduling Clerks
  • Medical Office Assistants

Learn improved practice efficiency

Peer Leaders can assist you in achieving a smooth operational transition to a complete EMR solution and in realizing individual clinic-defined EMR goals by:

  • Providing objective advice related to EMRs
  • Assessing clinic progress in usage of EMR functionality
  • Assisting in the identification of gaps and challenges
  • Providing appropriate contacts and resources to broaden network and increase knowledge
  • Discussing benefits and challenges of EMR implementation and use
  • Providing guidance for advanced use of EMRs in clinical practice
  • Demonstrating advanced EMR functionality as a tool for enhanced clinical care
  • Providing ongoing mentoring and guidance

Make the most of the mentoring session: What to expect from your Peer Leader visit

  • Be prepared; prioritize issues
  • Arrange to speak with the Peer Leader prior to your mentoring session to confirm your priorities and expectations
  • Set aside adequate time to address your learning needs
  • Respect the time of the mentor. Schedule your patient appointments so that you may start your scheduled mentoring session on time
  • Be punctual and call the Peer Leader as soon as possible if there is an emergency that prevents attendance at a scheduled meeting
  • Take responsibility for your own development
  • Be prepared to listen open-mindedly
  • Give as much as much as you get; the more you put in the more you will benefit

For a Peer to Peer mentoring session contact your Change Management Advisor.