Support & Services

Physician Office System Program (POSP) Change Management services and tools are available to assist your clinic through each step as you transition to a complete electronic medical record (EMR) solution, from choosing to using your EMR solution.

Your Change Management Advisor (CMA) will work with you to develop a Change Management Plan that will identify the specific services that will provide your clinic with the greatest support and value. These services may be delivered by POSP resources, your vendor and the data migration provider.

A "required" service means that your CMA must obtain documentation of the activity, regardless of whether the resulting deliverable was developed through POSP or independently by the clinic. These required services are considered essential to mitigate risks associated with regulatory non-compliance and unsuccessful information management and information technology (IM/IT) implementation projects.

An "optional" service must be documented in your Change Management Plan and pre-approved by POSP for reimbursement.

Step 1 - Choose
Step 2 - Prepare
Step 3 - Implement
Step 4 - Use

Peer Mentoring
Optional Service

Vendor Advanced Training
Optional Service

Privacy Advice
Optional Service

EMR Clinical Integration Workshop
Optional Service

Process/Workflow Redesign
Optional Service

Issues/Dispute Resolution
Optional Service